Crashed when loading libraries...

April 03, 2021, 08:16:01 PM

Dear all,

I am a newbie of metabolomics, informatics, and MS-DIAL. MS-DIAL keeps crashing soon after I set up a new project in the metabolomics mode and hit "Finish". The situation is similar to this previous thread.
http://www.metabolomics-forum.com/index.php?topic=1628.0

I tried both versions (4.60 and 4.48) in vain. But both versions ran well without selecting any msp file in Identification tab. After the run, I repeated the analysis from the Identification step with choosing a correct MSP file (MSMS-Public-Pos-VS15.msp), but it crashed within seconds. Obviously, it keeps crashing during loading a MSP file.

Here is the detailed info about my PC and files (I am not sure whether these are relevant or you need other pieces of info).
Edition: Windows 10 Pro (English)
Version: 20H2
RAM 16 GB
mzML files after conversion from Waters .RAW files.
Virtual memory: Automatically managed paging file size for all drives. Currently allocated 12898 MB

Any suggestions are highly appreciated! Thank you very much in advance.

Ken

Re: Crashed when loading libraries...

Reply #1 – April 12, 2021, 01:00:21 AM

Hi,

I faced a similar issue some weeks ago (after a Windows update from our IT department). Did you check that you have English as the OS language?

Re: Crashed when loading libraries...

Reply #2 – April 12, 2021, 07:14:16 PM

Hi oscardr- Thanks for your response. I am from the US and the OS is the English version. Now I am using a different PC with the same OS (Windows 10 Pro Version: 20H2) but a faster CPU (1.80GHz vs 2.83GHz) to get around this issue. Is CPU (@1.80GHz (.99 GHz) too low for MS-DIAL? KenT