Metabolomics Society Forum

MS-FINDER crash

May 31, 2022, 07:10:13 PM

Dear Sir or Madam,

Thank you for developing powerful tools: MS-DIAL and MS-FINDER.

I report a crash problem in MS-FINDER (ver. 3.52).
When I move to MS-FINDER from MS-DIAL and try to change settings, such as database, MS-FINDER crashes.

I would appreciate it if you could fix this issue.

Sincerely,
Miharu

MS-FINDER crash

Reply #1 – June 22, 2022, 01:22:27 PM

Update about the issue.

I noticed that MS-FINDER crashed when I check "spectral database search" in the search option.
If I unchecked this option, I could change other settings.

PC: Windows 11

This issue happened when:
Open MS-DIAL 4.8 or 4.9 -> open alignment table and choose a specific metabolite -> select "MS-FINDER" search
Move to MS-FINDER -> Setting>Parameter Setting> select "spectral database search"
Not respond and close

Thank you for your support.

Best,
Miharu

Re: MS-FINDER crash

Reply #2 – July 19, 2022, 04:52:57 AM

Have you find a solution?

MS finder crashes as soon as I click anything. I have downloaded previous versions but all do the same.

I have adjusted system settings and tried in 2 different computers (Windows 10). I also have completely reset one of the computers recently and language is in english.

What else can I do?

I really need help because I have to deliver my thesis the last day of August.