Issue MS-DIAL on a Fresh Install of Windows Server 2019 Standard

September 08, 2022, 11:56:14 AM

Hello,

Does anyone know of the solution of the problem I am having?

I have analyzing Agilent .d files for lipidomics on a machine with a fresh install of Windows Server 2019 Standard.

I have another similar machine with the same operating system and MS-DIAL works as intended.

The error I'm getting is: "Cannot open this file: <FILE LOCATION>

I am using MS-DIAL 4.90 on both machines. Is there anything I need to install to make MS-DIAL compatible with this new system?

Thank you,
Fernando Tobias

Re: Issue MS-DIAL on a Fresh Install of Windows Server 2019 Standard

Reply #1 – December 17, 2022, 12:16:04 PM

Are you accessing files in your same user account? Could it be that the new machine has not access permissions to that folder? Or somehow MS-DIAL does not have access to that path?