UNEXPECTED_ERROR while processing job December 03, 2015, 07:20:15 AM Good morning,Hi, my name is Alejandra Perez. I am student of doctorate of biochemistry at IVIC in Venezuela. I need your help because, I try to submit my data of ESI-Q-Tof and I had trouble. The message that sent to me the web site is ...an unexpected error occured. Please notify the developers at xcmsonline@scripps.edu. Best regard, EG. Alejandra Perez Quote Selected
Re: Install METLIN locally Reply #1 – December 03, 2015, 07:27:36 AM Is your problem with metlin or xcms online? Please describe what you did and when the error occurred. Quote Selected
METLIN Reply #2 – December 03, 2015, 08:04:00 AM Steps:1- I changed the data from .mgf to mzXML by proteowizard. 2- I open the oficial site: https://metlin.scripps.edu/index.php, in XCMS online, I chose :create job, pairwese job and I open my account. Later, I chose single job; the data of my computer and the method. But, when I submit the job, the following window (view results) the status of the job says processing after 10min the status changed to error and the message is UNEXPECTED_ERROR...Best regards, Quote Selected Last Edit: December 04, 2015, 12:44:43 PM by alperez
Re: UNEXPECTED_ERROR while processing job Reply #3 – December 03, 2015, 08:14:06 AM OK. I split the topic and moved your question to the XCMS online forum. Hopefully the XCMS online devs will see it here. Quote Selected
Re: UNEXPECTED_ERROR while processing job Reply #4 – December 04, 2015, 12:43:22 PM Thanks you for your help! Quote Selected
Re: UNEXPECTED_ERROR while processing job Reply #5 – August 01, 2019, 08:36:34 AM I had the same challenge today while uploading a pairwise job. The pop-up icon was:ERROR, and under progress: FILEPREP WAS NOT SUCCESSFUL and it was at 1%. After clicking on the Error bar, i got: Unexpected _error and undr description: oops ... an unexpected error occured. Please notify the developers at xcmsonline@scripps.edu. i Will greatly appreciate anyone who help resolve this challenge. Many thanks. Quote Selected
Re: UNEXPECTED_ERROR while processing job Reply #6 – August 01, 2019, 09:24:15 AM Please contact Scripps directly. They don't seem to be active here. Quote Selected
Re: UNEXPECTED_ERROR while processing job Reply #7 – August 02, 2019, 03:17:45 AM Thanks, I`ve contacted them Quote Selected
Re: UNEXPECTED_ERROR while processing job Reply #8 – August 02, 2019, 03:18:27 AM Thanks, I`ve contacted them. Quote Selected